FAQ’s

What areas do you serve?

We offer free pick up and delivery to your home or office within a 15 mile radius of Silver Spring, MD.  If you are located outside the 15 mile radius a small delivery charge will apply based on your location.

Do I have to be present when pickup or delivery is made?

It is not necessary to be present when pickup or delivery is made – leave your bags at a prearranged location. We will pick up your bags and send you a confirmation.

How do I pay for the service?

Payment can be made by check, debit or credit card.  For convenience, customers can pay online through Paypal. You do not need a Paypal account for your credit card. Customers using our scheduled service will be billed on a bi-weekly basis.  For customers using our service occasionally, we will collect payment when we deliver your clothes. Invoices are provided for each delivery.

Do I have to sign a contract or binding agreement?

No contracts or commitments required.  Feel free to use our services whenever you choose.

 

If you have a question not listed above, please feel free to fill out the form below or contact us at (240) 351-7592.

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